Due to the impact of Covid-19 on postal services, some orders may experience additional delays. This is unfortunatley beyond my control.
Orders are shipped out from Vancouver, Canada.
Your order will arrive within 2-4 weeks. This is the best compromise I can do between Speed Vs. Cost of shipping.
Please be patient- I am unable to investigate lost orders until after the 4 week mark. If you message asking where your order is and it hasn't been 4 weeks, you will be asked to wait until after the 4 week mark has passed. Thanks for your understanding.
International buyers please be aware you may be subject to customs processing fees and additional charges as set by your country's import laws. I am not responsible for these additional charges. Customs policies vary from country to country; please contact your local customs office for additional information.
If you require express shipping or tracked shipping, please contact me prior to purchasing to arrange this. Express/Tracking Shipping fees will apply.
Rarely orders can go missing. Unfortunately I cannot accept responsibility for lost or stolen packages. In the event of bad weather, postal strikes and other unforeseeable circumstances, your delivery may take a little longer.
In the event of a mail return due to wrong address via user error, Orders will be refunded minus the non refundable shipping fee to cover costs.
Orders are shipped out using 100% compostable mailers. You can read more about them here.